Does Shopify have a chat app?

Yes. Shopify's chat app Shopify Inbox will allow you to connect with your customers via live chat or email and allow you to manage all your conversations across platforms in one single place.

How does Shopify ping work?

Shopify Inbox/Ping connects all messaging apps you are using and save you time by bringing all your conversations into a single mobile app. You will turn browsers into buyers, help more people in less time and centralize chats in one place.

Is Shopify Ping free?

Yes. Shopify Inbox/Ping is a free messaging app that enables Shopify merchants to manage customer conversations and marketing operations on the go.

How does Shopney work with Shopify Ping?

Shopney works with Shopify Inbox/Ping via an integration. In order to activate Shopify Inbox/Ping integration on your Shopney mobile app, navigate to your Shopney dashboard and open 'Integrations'.

What are the advantages of in-app chat on Shopify?

The advantages of in-app chat with Shopify Inbox/Ping integration are: - Send product recommendations within the chat - Share discounts and new orders through conversations - Set hours of availability and manage automated messages for the conversations

Shopney | In-app chat for Shopify mobile apps

Convert browsers into customers

Sometimes all they want is a human to get in touch with. And here we provide it!

Customers who chat with a brand are nearly 3X more likely to complete a purchase and half as likely to return their order.
In-app chat can help you turn more visitors into customers through chat. Leverage it for your business!
According to Shopify, visitors who chat with a brand are significantly more likely to make a purchase.

Increase Conversion Rate

‘’Being able to answer customer questions in their shopping journey helped us a lot to increase our conversions!’’

Boost Order Value

‘’Personalized recommendations to our customers through the app boosted our average order value. That's amazing!’’

Having live-chat on our mobile app is an amazing benefit as it is our number 1 sales channel. We are connected with our loyal customers and converting more of them!

Build customer relationships wherever you are

Use the power of live chat to grow your Shopify business.

What grows a business is not a new customer, but a loyal one. The relationship you build is crucial to create a loyal customer base.
Integrated with your customer service apps like Gorgias and Shopify Inbox, Shopney in-app live chat enables you to communicate with your customers wherever you are via Shopney Preview App on your mobile device.

happy women faces with Shopney in-app chat feature

Integrated With Shopify Inbox and Gorgias

Shopify Inbox and Gorgias integration of Shopney in-app chat

“Shopney is the only app integrated with Shopify Inbox. We can manage all customer conversations in one place!’’

Real-Time Response With Preview App

push notification, preview app and in-app chat feature of Shopney

“Real-time conversation... This is a must for any online business today! We love it!”

Offer a superb mobile shopping experience

Convert more and more by assisting your customers as they browse!

In-app live chat will be your greatest assistant to build strong relations with your customers and enhance their mobile shopping experience!
Offer customer-specific discount codes and recommend products within the conversations! Tailor your customers’ shopping experience and drive them to purchase more!