Gorgias Integration

Optimize your customer support with Gorgias, reducing cart abandonment and improving customer satisfaction with seamless, real-time support.

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Developed by

Gorgias Inc.

Category

Chat - Helpdesk

Available from

Platinum Plan

integrating gorgias with Shopney

Gorgias is a customer support helpdesk built for eCommerce stores to bring all customer conversations together and make it easier to give high-quality and timely support across multiple channels like email, live chat, social channels, and more. Gorgias streamlines your customer support process and shortens your response time with pre-made templates, leading to higher customer retention and reduced cart abandonment rates.

Integration Benefits

Integrating Gorgias with your Shopney mobile app enables you to:

  • Centralize Support: Manage all customer inquiries in one place.
  • Personalized Service: Offer tailored support with access to customer data.
  • Boost Efficiency: Use AI to handle common questions quickly.
  • Gain Insights: Analyze customer interactions for improved offerings.
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The customer service and unique features made me switch from another app to Shopney. If anything needs clarification, the success team will go above and beyond to help me understand and hold my hand through the process. I 100% recommend it!
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