Shopify Inbox Integration

Leverage Shopify Inbox to enhance customer interactions and manage in-app communications with Shopney.

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Developed by

Shopify

Categories

Messaging

Available from

Silver Plan

Integrating Shopify Inbox with Shopney

Shopify Inbox is a free messaging app that enhances the shopping experience by allowing you to chat with customers in real-time, using insights like items in their cart and past orders to tailor conversations. It not only helps personalize customer interactions by recommending products or offering discounts but also facilitates managing conversations, automating messages, and analyzing chats to drive conversions.

Integration Benefits

Integrating Shopify Inbox into your Shopney mobile app allows you to deepen customer engagement with real-time chats and also:

  • Manage conversations from your mobile app efficiently.
  • Identify customers with profile and cart details for personalized service.
  • Save time for both you and your buyers with automated greetings, contact capture, and FAQs.
  • Enhance customer interactions by sending product recommendations, photos, and discounts within the chat.
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The customer service and unique features made me switch from another app to Shopney. If anything needs clarification, the success team will go above and beyond to help me understand and hold my hand through the process. I 100% recommend it!
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